Technical Customer Support / Webmaster - IP Security Cameras (Lake Forest, CA)
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Lake Forest, CA Orange County has a position available for a Tech to perform various technology sales and customer service support.Technical skills required:1. Setup, installation, configuration and troubleshooting of client-PC hardware. (For: CCTV Security IP Camera Support)2. Setup, configuration and troubleshooting of Windows XP and Vista/ Windows 7. (For: CCTV Security IP Camera Support)3. Microsoft Office Suite4. Fundamental understanding of TCP/IP networking. Port Forwarding, DNS, DHCP, IP addressing. (For: CCTV Security IP Camera Support)5. Familiarity with business telephone systems.6. Familiarity with business technology peripherals such as copiers, printers, scanners, projectors, BlackBerry, iPhone, Android cell phones etc.7. Provide Tier 1 level desktop tech support to a users, over the phone and remotely if needed via VNC / Teamviewer. (For: CCTV Security IP Camera Support)8. Quickbooks knowledge.Personal skills required:1. Service oriented attitude.2. Able to work independently and self-manage open-ended projects/tasks.3. A professional approach to helpdesk support with exceptional communication skills both verbal and written.4. Strong problem solving mind with a willingness to self-learn and grow personal knowledge base.Recommended Qualifications:Knowledge of CCTV Products andÂ installation is a huge plus.Must present strong organizational, interpersonal, communication and problem solving skills.Self motivated, independent and must have a positive attitude.Computer proficient.Additional Qualifications:-Quick learner-Flexible-Eager to learn new things and help outMUST HAVE Web Design/ Photo editing experience. We currently have a website which needs daily updating with new photos and basic refreshing (Front Page /Dreamweaver /Photoshop applications). We communicate with viewers and audiences through phone and internet live chat and we need help with creating leads through the website and tracking emails and facebook/twitter social networking.If you are a dedicated worker looking for great part-time or Full TIME work with flexible hours.Skill Requirements / Qualifications:Responsible IndividualAble to work in a fast paced environmentFamiliar with eBay/AmazonGreat internet skillsExcellent customer serviceGood spellerWrites wellShows up to work on timeProficient in MS Word and MS ExcelProficient in Adobe PhotoshopAble to use HTMLHave a basic understanding of SEO. Location: Lake Forest, CA Compensation: $12-$15 / DOEPrincipals only. Recruiters, please don't contact this job poster.Please do not contact job poster about other services, products or commercial interests.