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Temp Call Center Support Associate (Santa Maria) Ad id: 2404134289913196 |  Views: 110

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Call Center Support AssociateHourly Rate: DOELocation:Santa MariaMobile App Support NeededDescription We are in immediate need of (5) temporary Virtual Branch Sales Associates in our banking client's Operations Center. These are 40hrs/week temp positions for approximately 6 months. Duties will be: • Support increased call volumes in call center due to support of a new online banking module and mobile app that was just rolled out to customers. • These positions will be required to work every Saturday and possibly Sundays down the road. Requirements• Call Center is open 7am -- 7pm 7 days a week so flexibility in scheduling of hours each week is required.• Minimum 2 years as a Call Center Rep with sales & service functions, or customer service rep or financial services rep in a financial institution with demonstrated sales aptitude• Good knowledge of banking products/operations is preferred• Strong computer/technical skills to be able to troubleshoot systems issues with customer's online banking or mobile app issues• Knowledgeable of Mobile device OIS and Android phones is a plus!• Strong communication skills is required -- positions will be handling the phones all day with all types of banking inquires• Effectively cope with angry or upset customers and apply appropriate actions to effectively control a telephone call is a mustClick here to APPLY FOR THIS POSITION Location: Santa Maria Compensation: DOE. Please specify your hourly salary requirement.Principals only. Recruiters, please don't contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.

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