Level 1 [Entry Level] Tech Support Reps Wanted (Work At Home Phoenix!)
Ad id: 1707136889470151 | Views: 163
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teleNetwork is Now Hiring Tier 1 (Entry Level) Support Reps for our Work At Home positions! This is not an independent contact position and there are no upfront costs for training/work. We are looking for agents who will enjoy a long term relationship with our company. We are an established company- we've been a part of the Austin and San Marcos communities for over 20 years!All of our employees benefit from:❇2 weeks paid training (AM or PM classes are available)❇Casual team atmosphere❇Relaxed culture❇Flexible schedule (Ideal for students!)❇Performance based promotion system Full Time employees are offered:❇Medical/dental/vision packages❇Life insurance❇Paid vacation and more!Gain valuable (and marketable!) technical experience in the IT support field while learning to work with some of the newest technology. Work closely with your team to solve problems, research solutions and provide customers with the resolution they need.DUTIES: ❇Basic Troubleshooting of Customer Internet Issues❇Research and Implement Solutions ❇Track and Document all calls ❇Upsell as needed (Incentives are available!) ❇Team interaction via Instant MessengerREQUIREMENTS:❇Friendly, Professional Attitude and Manner❇Detail Oriented; Ability to Follow Instructions❇Research Skills; Search the Internet and Internal Resources Effectively ❇Ability to type 35 WPM or Higher ❇Basic Computer Knowledge and Experience Using a Computer❇Technology Requirements for Computer/Network (detailed list can be found on our website)❇Customer Service, Retail, Tech Support, or Help Desk experience is a Plus but NOT required! MUST be able to attend 2 weeks of paid Training Online ❇AM Training is Monday - Friday, 9am-2pm CSTOR❇PM Training is Monday - Friday, 5pm-10pm CSTApply today! We will contact you to further discuss the position and your application. Full Time (36+hours/week) AM, PM & Weekend OR Part Time (20+hours/week) PM & Weekend Shifts are available.Apply Today!teleNetwork is an Equal Opportunity Employer. Veterans are welcome and encouraged to apply! Location: Work At Home Phoenix! Compensation: Starts @$9/hr+Incentives; Promotions Offered; FT Benefit Package Available! Telecommuting is ok. OK to highlight this job opening for persons with disabilitiesPrincipals only. Recruiters, please don't contact this job poster.Please do not contact job poster about other services, products or commercial interests.